Terms of Service

§ 1 Scope

These Terms govern all contracts between Cloud Professionals GmbH, Seeholzenstr. 2, 82166 Gräfelfing, Germany (Amtsgericht München, HRB 265509) and commercial customers for digital analysis services under the brand "AI Growth Radar". They apply exclusively to entrepreneurs within the meaning of § 14 BGB; consumer withdrawal rights (§§ 355 ff. BGB) do not apply. Individual consulting mandates are governed by separate agreements.

§ 2 Formation of contract

The website presentation is not a binding offer. For the Benchmark Report, the contract is formed upon Stripe payment confirmation. Intelligence subscriptions are concluded via Stripe Billing or a separate order form. Enterprise engagements require a signed individual contract. The provider may reject orders without stating reasons.

§ 3 Services

Benchmark Report: one-off analysis across five proprietary dimensions, scoring 0–100, competitor comparison, prioritised recommendations. Digital delivery (HTML/PDF) within 5–7 business days of receipt of payment.

Intelligence Subscription: quarterly updated report with delta analysis, evidence data sheets, and one Mandate Context Update per quarter. Delivery within 15 business days after quarter-end.

Enterprise Engagement: custom analysis frame with bespoke dimensions, deliverables and timelines per individual contract.

§ 4 Prices & Payment

Prices at the time of order apply plus statutory VAT. Payment via Stripe Payments Europe, Ltd. Due on contract formation; subscriptions in the agreed cadence. Set-off only against undisputed or legally established claims.

§ 5 Delivery, cooperation, acceptance

Delivery digital by email to the address named by the customer. The customer provides the data required for analysis in a timely manner. Acceptance is deemed given if no specific, substantiated defects are reported in writing within 10 business days of delivery.

§ 6 Rights of use

The customer receives a non-exclusive, non-transferable right of use to the delivered reports for internal use within their own enterprise. Passing on to third parties, public display, or processing require written consent. Methodology, models and CORTEX components remain the exclusive property of the provider.

§ 7 Liability

Reports are analytical assessments; they do not constitute legal, tax or investment advice and do not create binding representations to third parties. The provider is liable without limit for intent and gross negligence, and under the Product Liability Act. Otherwise liability is limited to typical, foreseeable damage. Loss of profit, consequential damages and data loss are compensated only where essential contractual obligations are breached, limited to typical damage.

§ 8 Confidentiality & data protection

The parties treat mutually accessible information as confidential. For personal data our privacy notice applies. A data processing agreement is concluded on request where required in the individual case.

§ 9 Final provisions

German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Place of performance and jurisdiction is Munich to the extent permitted by law. If individual provisions are invalid, the remaining provisions remain in force.